Documentation not found
The online reference documentation (Help) was not found. This may be due to one of the following reasons:
Help has not been installed
The Help System can be installed in one of two ways:
Via Online Update
First, make sure the language in which the Help System should be installed is also installed and that CINEMA 4D is currently running in that language.
Via Manual Update
In order to update the Help System manually you must have the appropriate update file saved locally or on a medium that can be accessed locally/offline (e.g. installation DVD, downloaded file).
The wrong path has been selected
The path to the help files can be defined in the Local Help Path field, located in the CINEMA 4D preferences menu (main menu: Edit / Preferences - Help tab).
Normally there should be no path defined in this field. However, once a path is entered, CINEMA 4D will use this path when accessing the help files.
If the help files are not located at their default location and no path is defined in the preferences menu, no help files will be opened. So make sure the Local Help Path field is empty or contains the appropriate path.